igcplay Privacy Policy
This page describes what we collect when you use igcplay and how we keep that data protected. We collect personal information to verify your identity, process deposits and withdrawals, and provide customer support. We do not sell your data to third parties. We use encryption and standard security practices to safeguard your account.
Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate. When you register on igcplay, you agree to this policy. If you have questions about how we handle your data, contact our support team through your account dashboard or via the contact channels listed below.
We are transparent about what data we collect, how we use it, and who has access to it. This policy covers account registration, payment processing, cookies, and your rights regarding your personal information.
What Data We Collect on igcplay
We collect your email address, password, and account username when you register on igcplay. We also collect your full name, date of birth, and phone number during account setup. For identity verification, we require a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter dated within the past three months).
When you deposit or withdraw on igcplay, we collect transaction details: the amount, payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), and the date and time. We do not store your full payment card or bank account number—payment processors handle that data directly. We collect your IP address and device information (browser type, operating system) for security and fraud prevention.
We also collect your account activity: wagers placed, games played, results, and balance history. This data helps us calculate your weekly cashback, track your tier progression, and provide customer support. We do not collect biometric data, location data, or any information beyond what is necessary to operate igcplay and comply with applicable law.
How We Use Your Data on igcplay
We use your personal information to verify your identity, process deposits and withdrawals, and calculate your weekly cashback and tier status. We use your email to send account notifications, promotion updates, and support responses. We use your transaction history to detect fraud and comply with anti-money-laundering regulations.
We do not use your data for marketing purposes without your consent. If you opt in to promotional emails, we send you updates about new games, seasonal offers, and leaderboard competitions. You can unsubscribe from promotional emails at any time by clicking the unsubscribe link in the email or updating your preferences in your igcplay account settings.
We use cookies and similar tracking technologies to remember your login session, store your preferences, and analyze how you use igcplay. Cookies help us improve our platform and provide a faster experience. You can disable cookies in your browser settings, but some features of igcplay may not work properly without them.
Third-Party Processors and Data Sharing on igcplay
We share your data with third-party processors only when necessary to operate igcplay. Payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) receive your transaction details to process deposits and withdrawals. These processors have their own privacy policies and security practices. We do not control how they handle your data.
We may share your data with identity verification providers to confirm your government ID and proof of address. These providers use your data only for verification purposes and do not store it longer than necessary. We do not share your data with marketing companies, data brokers, or any third parties for commercial purposes.
We may disclose your data if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so. Our servers may sit outside your jurisdiction; by using igcplay, you consent to your data being processed and stored in multiple locations.
Data handling summary
- We collect email, ID, address, and transaction data for account verification and payment processing
- We use your data to verify identity, process transactions, calculate cashback, and detect fraud
- We share data with payment processors and identity verification providers only
- We do not sell your data to third parties or use it for marketing without consent
- Our servers may be located outside your jurisdiction
Your Rights and Data Access on igcplay
You have the right to access your personal data on igcplay. You can view your account information, transaction history, and verification documents in your account dashboard. If you want a copy of all data we hold about you, contact our support team. We provide this information within a reasonable timeframe, typically within 10 business days.
You have the right to correct inaccurate data. If your name, email, or address is incorrect in your igcplay account, contact support to update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain some data for compliance purposes even after account closure.
You have the right to object to certain uses of your data, such as promotional emails. You can opt out of marketing communications at any time. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe we have mishandled your data.
Security and Data Protection on igcplay
We protect your data with encryption (HTTPS) for all connections to igcplay. Your password is hashed and never stored in plain text. We use firewalls, intrusion detection, and regular security audits to prevent unauthorized access. Our team follows strict access controls—only employees who need your data to perform their job have access to it.
We cannot guarantee absolute security. If we discover a data breach, we notify affected users and relevant authorities as required by law. We maintain incident response procedures to minimize harm and restore service quickly. If you suspect unauthorized access to your igcplay account, contact support immediately.
Cookies and Tracking on igcplay
We use cookies to store your login session, remember your preferences, and track your activity on igcplay. Essential cookies are necessary for the platform to function—without them, you cannot log in or place wagers. Analytical cookies help us understand how users interact with igcplay so we can improve performance and user experience.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, disabling cookies may prevent igcplay from working properly. We do not use cookies to track you across other websites—our cookies are used only on igcplay.
Contact and Policy Updates on igcplay
If you have questions about this privacy policy or how we handle your data, contact our support team through your igcplay account dashboard. We respond to privacy inquiries during business hours, typically within a few hours. You can also reach us via the contact channels listed in your account settings.
We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We notify you of material changes via email or by posting a notice on igcplay. Your continued use of igcplay after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your data.
We are committed to protecting your privacy and operating transparently. If you have concerns about our data practices, we welcome your feedback and will work to address them promptly.